- Admire two reflecting pools formed in the footprints of the original Twin Towers
- See artifacts associated with the events of 9/11
- Explore the web-based interactive timelines

The Story of Loss and Recovery
The 9/11 Memorial serves to explore the implications of the events of 9/11, documenting the impact of those events and exploring 9/11's continuing significance.

The 9/11 Memorial is a tribute of remembrance and honor to the nearly 3,000 people killed in the terror attacks of September 11, 2001 at the World Trade Center site, near Shanksville, Pennsylvania, and at the Pentagon, as well as the six people killed in the World Trade Center bombing in February 1993.

The 9/11 Momorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. 

The 9/11 Memorial Museum also has web-based interactive timelines chronicling the events of the 1993 World Trade Center bombing, September 11, 2001 and the nine-month recovery effort at ground zero. The timelines use images, audio and video as well as first-person accounts that are part of the 9/11 Memorial permanent collection.

When you book your tickets, choose a time that suits you, you can book every half hour on the hour. Please arrive at The 9/11 Memorial Museum 30 minutes before your time. 

How do I get my tickets?
Since the tickets are personal and need to be issued with name, booking number and time it might take up to 48 hours before you receive your e-ticket per email. Just print out your ticket and bring it with you to the 9/11 Memorial.

Where is the 9/11 Memorial located?
The 9/11 Memorial is located at the World Trade Center site in lower Manhattan. Visitors can currently access the Memorial at the intersection of Liberty Street and Greenwich Street, at the intersection of Liberty Street and West Street, at the intersection of West Street and Fulton Street. 

How much time should I expect to spend at The 9/11 Memorial?
An average visit takes approximately two hours. 

Please note that everyone has to go through the security line in order to enter The 9/11 Memorial Museum.

Adults (13+)
Children (7-12)
Children (0-6): Free

Is The 9/11 Memorial Museum appropriate for young children?
The historical exhibition may not be appropriate for visitors younger than 10 years of age. 

Please remember that this is a place for remembering the people who lost their lives, and visitors should act respectfully. 

Sunday-Thursday: 9 A.M. - 8 P.M. Last entry at 6 P.M.
Friday and Saturday: 9 A.M. - 9 P.M. Last entry at 7 P.M.

When you book your tickets, choose a time slot that suits you. You'll get your exact time on your e-ticket.